Twitter lets brands get more personal with customer service

Posted: February 22, 2017 in Uncategorized
Tags: , , , ,


Next time you seek out customer #service through a #Twitter message, you may find yourself talking to an actual human rather than a corporate account. The social network now lets brands display avatars and names of individual employees in direct-message
http://on.mash.to/2l9nzFW

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